For about 150 years, experts from TÜV Rheinland have been checking systems, products and processes making sure that existing safety standards are being met. In addition, the testing service provider with its more than 20,000 employees supports innovative technical solutions, offers advanced training and certifies management systems according to international standards. To ensure the reliability and security of systems in business and everyday life, TÜV Rheinland consistently uses the opportunities offered by digitization. The optimization of internal processes is also part of this. As part of its ongoing digitization program, the Products division has implemented the new business platform ComPASS. With the tool End2End customer projects are handled consistently worldwide. To enable its employees to operate this highly complex solution intuitively, TÜV Rheinland relies on the digital adoption platform WalkMe in collaboration with Telekom and T-Systems MMS.
Supporting all employees during the simultaneous introduction of a new, complex business solution throughout the Group
WalkMe as permanently available, smart assistant and digital user guide with intuitive user guidance
Employees can quickly and easily learn to master the ComPASS tool with minimal training effort
TÜV Rheinland AG is an internationally active, economically and professionally independent testing service provider based in Cologne. With annual sales of 2 billion euros and more than 20,000 employees, 9,000 of them in Germany, the company is one of the world's leading testing service providers. As new technologies develop, the company is also transforming itself, digitizing its classic testing business and developing new services to help its customers make their products safer in the digital world as well.