The Sächsische Informatik Dienste (SID) state-owned company chooses T-Systems Multimedia Solutions to help with the quality assurance for their eGovernment platform and the Free State of Saxony's many digital processes. Depending on the need and the process, SID can access a pool of services, including the entire testing process and various types of testing.
SID is responsible for things such as developing, introducing, operating and maintaining IT processes and IT infrastructure in the Free State of Saxony and relevant downstream agencies. As part of this role, the various departments deal with all sorts of requirements within the state's political context – from geo-information systems and public portals, through public and local application platforms, to payment systems. Testing services for the various applications are an essential part of quality assurance. For when the eGovernment platform is unavailable or working incorrectly, reputations can be badly damaged and some administrative processes can grind to a halt.
To counteract this, and to achieve, from the very beginning, the best possible quality for the eGovernment platform and associated processes, SID looked for a testing provider that could support them with all-round quality assurance for the multitude of processes as they implement eGovernment legislation. In a public invitation to tender published in 2015, T-Systems Multimedia Solutions came out on top as a result of outstanding results and reliable work done on previous projects, and has since been SID's reliable testing and quality assurance partner.
SID is receiving excellent support in terms of assuring the quality of its public services, thanks to its wide-ranging partnership with T-Systems Multimedia Solutions’ certified testers. This means that mistakes in public services, unavailable services and restrictions in an application's usability are as much a thing of the past as a delayed go-live due to quality requirements not being satisfied.
And T-Systems Multimedia Solutions are giving SID's staff additional training in order to enhance skill levels in the various departments.
Certified T-Systems Multimedia Solutions testers can be deployed flexibly, depending on project plans. As the Test and Integration Center receives regular accreditation from the German Accreditation Centre (DAkkS), SID benefits from a reliable, recognised software testing laboratory with over 250 specialists, so it is well-prepared for future developments in IT and the law.
The state-owned SID (Sächsische Informatik Dienste) company is the principal IT services provider for the Saxony state administration. It uses cutting-edge IT to help deliver administrative services. SID is the main contact for all of its clients’ IT issues, and it provides high-quality, reliable, service-oriented IT solutions, e.g. in terms of developing, introducing, operating and maintaining IT processes and IT infrastructure, centralised IT procurement, IT consultancy and specific security strategies.