LESER safety valves are custom made. From the individual orders received in different formats in order management, the production-relevant order data were transferred manually into the product configurator of the SAP ERP system. The aim of the project was therefore the error-free and immediate recording of customer orders using AI technology. The result should be a faster confirmation of the order to the customer, ideally within one day. With LESER’s decision to automate the ordering process based on the Semasuite® text analysis platform, these challenges are now a thing of the past.
„By using the Semasuite® text analysis platform of the T-Systems MMS, we save costs and
effort for an internal software development and can now use an individual solution optimally adapted to our ordering process.
The decision for the Semasuite® solution was an easy one for us, as we were able to use a high level of prefabrication and standardized Semasuite® components from the beginning had a very low implementation risk and thus the necessary cost transparency.“
Automation of manual, time-consuming and personnel-intensive data entry processes
Implementation of the Semasuite® Text Analysis Platform in the existing SAP system
Cost and effort savings thanks to an individual solution optimally adapted to the ordering process
With 1050 employees and 125,000 safety valves produced per year, LESER is the largest manufacturer of safety valves in Europe and one of the leading companies in its industry worldwide. Companies in the chemical, oil and gas, petrochemical, energy, technical gas, LNG/LPG, pharmaceutical, food and beverage, shipbuilding, and heating and air conditioning industries use LESER safety valves. In addition to manufacturing in Germany, LESER produces in India and China for local markets. Eight subsidiaries in Europe, America, the Middle East and Asia as well as authorized contacts in over 80 countries ensure competent customer advice, worldwide approvals and fast, reliable deliveries.