The international real estate service provider CORPUS SIREO uses Salesforce to combine all its customer and real estate data along with business processes on one platform. The centralised system helps the company optimise work processes for employees as well as the service for the customers. T-Systems Multimedia Solutions has supported CORPUS SIREO in its system implementation as part of a comprehensive digital strategy since 2015.
Five different Customer Relationship Management (CRM) systems & different, manually maintained Excel sheets are to be standardised and automated as far as possible.
Digitization, integration and unification of processes through the implementation of a single, central cloud solution.
The new solution makes all information available across departments in the cloud and the data can be retrieved from anywhere in real time. This has significantly increased the efficiency and productivity of the employees and ultimately the faster response time also leads to an increase in sales.
Work directly in CRM: CORPUS SIREO employees can now share open invoices for permissions without exiting Salesforce.
Interfaces: Digital signatures with an interface link to DocuSign are also no longer a problem, so that documents can be processed and released more quickly.
►Analysis options: Since all the important data are now integrated on one platform, this also results in much better access for detailed analysis.
External data sources: The additional link with external data sources enables an even more comprehensive overview of all activities.
CORPUS SIREO operates as an asset manager, residential project developer and real estate broker in Germany and nine other European countries, functions as a co-investment partner for Pan-European real estate investments and develops an average of 500 residential units each year. CORPUS SIREO has over 500 employees in eleven company locations in Germany and Luxembourg and is an autonomous business unit of Swiss Life Asset Managers (Switzerland).