Service-Bund, a grouping of medium-sized food wholesalers for bulk consumers, had been using an online shop for some time. But, given the increasing digitalisation in the sector, its current version was anything other than up-to-the-minute. So T-Systems Multimedia Solutions gave the company a new, cutting-edge eCommerce platform which is efficient, customer-focused and -friendly, featuring modern service modules. It is easy to add product placements, for example, or product videos.
Service-Bund was established in 1973 as a grouping of medium-sized food wholesalers for bulk consumers. The initiative aimed to bundle services and strengthen the individual distributors. This grouping, initially focused on purchasing, has grown into a powerful, nationwide organisation with strong purchasing and sales services. With a workforce of 3,200, the about 50,000 customers generate 919 million euros in revenues.