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    Telematics service portal provides unique selling point

Schmitz Cargobull Telematics

Ready for Industry 4.0 with an innovative M2M telematics portal

In years to come billions of machines and devices will be linked in the course of Industry 4.0. Innovative value added chains will be generated which substantially speed up processes. But what use is a superbly networked industry if the underlying logistics are not equally well connected? This is the challenge Schmitz Cargobull Telematics, a subsidiary of the trailer manufacturer of the same name, faces. With its networked telematics solutions, the company optimises transport chains and makes logistics processes as transparent as possible.
The telematics service portal 2.0 which T-Systems Multimedia Solutions developed in collaboration with Telekom Germany provides the data from the linked vehicles in an optimal form. The platform, based on M2M technologies, complements traditional portal ideas with innovative approaches from the Internet of Things – with data relating to locations, routes and the condition of the vehicle and the goods being transported. The new online service portal also provides approaches for a new business model – the new lessor-shipper strategy enables trailers to be shared between different transport companies.

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    Requirements

    More functions, more usability, more innovation

    The previous portal was still meeting users’ needs in functional terms, but it was no longer state of the art, for instance in terms of upgradability, usability and performance. Plus, the content was no longer displayed clearly on all mobile devices. The new portal also needed to be able to easily map regulatory requirements, new functionalities and a scalability of services. There was also a need to ensure that key data such as the vehicle's GPS location, speed and rest periods could still be accessed, but with a new user strategy. The same applies to the displaying of data relating to the vehicle's condition, including brakes, air pressure and tyre wear, and fluctuations in the refrigeration temperature for goods – the new platform needed to be able to detect and remedy any faults in the transportation process in the context of predictive maintenance. So the task was to develop a new portal, based on state of the art technologies, which combines effectiveness with new functionalities. Which means maximum performance in terms of data display and the best possible usability with minimal mouse clicks.

Solution

Ready for the future with a brand new system architecture and new features

T-Systems Multimedia Solutions worked with Telekom Germany to design and develop a brand new front and backend for the portal, based on M2M technologies. It was to keep the existing interfaces to third party systems and to the onboard units supplied to the vehicles by Schmitz Cargobull Telematics. This would make it very easy for users to switch over to the new solution. At the same time the modular system enables the customer to add to the portal as they wish so that it can grow organically – a key factor in terms of favourable market development. The brand new system architecture makes the portal very user friendly and far quicker than the previous version.

One of the new functions that has been integrated is “trailer sharing” – transport companies can use this to hire trailers and semi-trailers as required, on a pay-per-use basis.

The portal underwent testing relating to functions, source code, penetration, load and usability to ensure that it would run efficiently and reliably, and be secure and easy to use from the moment it went live.

  • Grafik: Referenz Schmitz Cargobull Telematics - das neue webbasierte Service-Portal

    Benefits

    Ready for Industry 4.0

    With its innovative Industry 4.0 concept, the web-based telematics service portal offers substantial added value – Schmitz Cargobull Telematics clients can monitor their trailers closely. Real-time data enables unpredictable transport faults to be avoided – precisely what industrial companies wish to achieve by networking their machines. This enables logistical processes to be managed more effectively, and empty trips and detours can be avoided. At the same time, vehicle fleets can be used more efficiently and fuel costs can be reduced. The new trailer sharing concept also minimises investment risks for transport companies.

    The portal's new frontend uses innovative technologies and provides a contemporary look & feel with an intuitive user interface. With its response design, users such as fleet managers, schedulers and shippers have an overview of all their trailer data on a tablet even when they are on the move, which makes their day-to-day work far easier. A detailed roles strategy also enables specific interfaces to be provided based on user profiles.

    The functionalities of the telematics service portal 2.0 have created a unique selling point for Schmitz Cargobull Telematics which the trailer manufacturer can use to reinforce its market leadership and set it apart from its rivals. The company can also upgrade its services with new offerings and improve customer satisfaction.

About Schmitz Cargobull Telematics

Schmitz Cargobull Telematics is a wholly-owned subsidiary of Schmitz Cargobull AG. With an annual production of over 45,000 trailers, a workforce of almost 5,000 and revenues of 1.6 billion euros (2014/2015), Schmitz Cargobull AG is Europe's leading manufacturer of trailers, semi-trailers and truck bodies for temperature-controlled freight, general cargo and bulk goods. With many thousands of telematics systems installed, Schmitz Cargobull Telematics has led the European trailer telematics market for over a decade. The company received the “Best of” award in the “Telematics for Trailers” category at the 2016 German Telematics Awards.

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