For the sixth time in a row, T-Systems and T-Systems Multimedia Solutions have been awarded the title of Leader in the category "Social Business Transformation (Consulting & Integration)" by the Information Service Group (ISG).
In the current report of ISG, 19 different service providers and consulting firms were classified as most relevant in Germany with regard to social business transformation. The focus is on the strategic consulting of companies with regard to the application or the introduction of social business software competencies. Qualifications that underlie this performance are organizational competence, technical know-how and empathy.
T-Systems and T-Systems Multimedia Solutions can offer a complete portfolio of services for social business solutions. The extensive partners in the technology segment, which make it possible to offer individual best-of-breed solutions, also lead to this top rating. This is because, in addition to major customers, more and more medium-sized companies can be addressed. In this year's report an extra focus was put on artificial intelligence and chat bots. The range of services offered by the duo is also convincing in these trend themes. ISG concludes: "T-Systems/T-Systems MMS continues to be 'the' German service provider for social business solutions. We are very proud of this award and will do our best to maintain this result for the next few years."